Demiurge Community Points
Thank you, in a currency of care.
The world hurts, and we are here to pull people out of it. When you help us do that, by sending a friend our way, paying on time, sharing honest feedback or giving back, we say thank you with points you can turn into support time, money off, or a gift to a cause we care about together.
How you earn
Earn points
Refer a new client
5,000 points
When an organisation you introduce signs up and pays its first three months. They name you when they first get in touch.
Pay on time
50 points per invoice
For every invoice paid in full on or before its due date.
Finish onboarding
500 points, once
Sign your agreement and set up your client portal.
Share honest feedback
500 points per platform, once
For an honest public review, good or bad, on a platform that allows rewards for reviews. Say you received points where the platform or the law asks you to.
Give back to the community
250 to 2,500 points
For contributions we recognise: a knowledge-base article, a case study, an open-source contribution, or volunteering at a community event we run or support.
How you redeem
Use them
Support time
10,000 points = 1 hour
Added to your included support time for the month you choose.
Money off
100 points = $1
Off a future invoice for our services, up to half of that invoice. Not for taxes, pass-through costs such as licences and domains, or overdue amounts.
Donate to a community cause
100 points = $1 donated
We make the donation in your name to a cause on our current list.
Points are credited once we confirm the activity, which can take up to 60 days. To redeem, ask us in the portal or at your next check-in.
The rules in brief
Fair for everyone
- Points belong to your organisation’s account, not to any one person, and are used for its benefit.
- Points are a thank-you, not money: they have no cash value and cannot be sold, transferred or swapped for cash.
- Points expire if your account has no points activity (earning or redeeming) for 24 months in a row, or when your last agreement with us ends (you then have 60 days to donate them).
- Reviews earn points whatever they say, and only on platforms that allow rewards. Please say you received points where the platform or the law asks you to.
- Points earned by fraud, self-referral, fake reviews or payments that are later reversed are cancelled.
- We may change or end the programme. If a change reduces the value of points you already have, or we end it, we give you 30 days’ notice so you can use them first.
- You are responsible for any tax on rewards. The programme is not available where the law, or rules that apply to you (such as public procurement rules), do not allow it.
This is a summary. The full rules are in section 16 of our Terms and Conditions, with referrals in section 17, and they win if anything here differs.